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Tips for Keeping the Rain Outside Where It Belongs | SERVPRO of Eastern Niagara County

8/15/2023 (Permalink)

summer rain with hail falls on the roof of slate Has a summer storm caused water damage in your home or business? SERVPRO of Eastern Niagara County has your back!

Rain, rain, go away, come again another day. We certainly appreciate when it does rain so we can get a break from the heat but also to help our grass, flowers and gardens grow. 

What we don’t appreciate, however, is when the rain manages to make its way into our homes. Even just a little bit of water where it shouldn’t be can cause significant water damage. Catching it early or preventing it altogether is always ideal. 

Our water damage restoration team wants you to stay dry during any sort of weather this summer, so use the tips below to keep the rain outside where it belongs. 

Preparations Around Your Home
Each storm system that passes through has some sort of wind that can easily pick up yard debris or drop leaves into your gutters. Over the course of a single season, your gutters can get really full of yard waste! 

If that rain has nowhere to go and can’t flow down your gutters and downspouts, it will eventually back up onto your roof and force its way under your shingles and into your attic. 

Cleaning out your gutters often can help encourage any rain that does fall to flow down and away from your foundation. You should also make sure your sump pump is in working condition before a heavy rain comes to town. Sump pumps are a reliable way to pump excess ground water out of your basement, and you don’t want to discover that it is not working when the rain is pouring down and leaking all over your basement floors. 

Securing Your Spaces

Checking on your roof is also a crucial part of your preparations. Since rain will fall directly on it, it is the first line of defense when it comes to keeping you safe and dry. 

Any sort of gaps or cracks along your roof line or missing shingles can cause water to leak and drip into your attic and eventually down your walls. 

Do a thorough inspection of your roof after every storm and tend to issues quickly to avoid more serious damages down the road. You should also do the same with your windows and doors. Check the seals and frames for signs of wearing or deterioration and add new caulk or fix these issues right away as well. 

How SERVPRO® Can Help

Even if you take all of these precautions in the hopes of avoiding water damage, water can have a mind of its own sometimes and still leave you with water damage. Don’t fret! 

Our water damage restoration team is trained to respond to water issues after a storm, and we can make sure your space is dried out and the excess water has been removed. 

We operate on a “restore vs. replace” mentality, so we will dry everything we can in the hopes of saving as many of your possessions as possible. Once everything is dry, we can repair warped floors, ruined carpet and soggy drywall with ease. 


Don’t suffer through water damage alone! Call SERVPRO of Eastern Niagara County for immediate assistance.

We are here for all of your water damage restoration needs. Contact us today at SERVPRO of Eastern Niagara County.

What to Do First After a Storm | SERVPRO of Eastern Niagara County

7/27/2023 (Permalink)

Tree Damage to Roof after Major Monsoon Has a recent storm damaged your home or business? Call SERVPRO of Eastern Niagara County to clean up your space.

We all know how strong summer storms can be in the Lockport community. Strong winds can whip across the lake and bring heavy rain, hail and the occasional tornado our way. 

While we do our best to stay connected to the weather reports and we start preparing our family and home, some storms can take us by surprise or can be stronger than originally thought. 

If you are hunkering down and realize that your home is being damaged in the storm, stay calm! Your top priority is keeping your family safe—and your home will come later. Our team lays out some steps to follow as soon as the storm passes, so read on to learn more and to gain some insight for the next round of storms that come our way. 

Assessing the Damage


Storms come in all shapes and sizes, which means the resulting damage can be that way, too. Once the storm threat is over and there are no additional storm clouds on the horizon, cautiously leave your safe shelter location and start assessing the damage. Watch your feet and walk carefully as broken glass, loose boards or other safety hazards may be present.

Take photos of any damage you see. Large impact damages will be obvious to your insurance company, but even minor hail damage or a water spot that wasn’t there before should all be documented. 

If it is still actively drizzling or the wind is still blowing through, secure your home as best you can with tarps and boards while you wait for SERVPRO® of Eastern Niagara County to arrive.

Our Storm Restoration Process


Depending on the severity of your damage, it may seem overwhelming at the time. Thankfully, our storm restoration team is ready to respond at all hours of the day, and we will jump into action as soon as you call us. We will ask you a lot of questions during our first phone call to help get a better idea of the damage and then hop in our trucks and make our way to you.

Our first priority is to further secure your home from the elements, and we will also start drying out your home to get rid of the excess water and moisture. From there, we can restore and repair anything that was damaged by the storm. This can include everything from minor drywall repair to entire rebuilds of rooms or sections of your home.

We won’t stop cleaning, sanitizing and restoring until you are 100% satisfied with the final product. Your home is our home while we are in it, so we will treat it with care and compassion until all traces of the storm damage are gone. 


SERVPRO of Eastern Niagara County is here for all of your storm damage needs. Call us day or night. 

What to Know About Our Construction Process | SERVPRO of Eastern Niagara County

7/26/2023 (Permalink)

yellow safety helmet on workplace desk with construction worker team hands shaking Need help with home remodeling and construction? Call SERVPRO of Eastern Niagara for all your home needs.

Flipping through Google search results and looking for a vendor to complete a construction or remodel project on your home? You’re probably a little boggled by all the results.

Let our SERVPRO® team do the legwork for you by sharing why we’re the best option for construction services in our area. We’ll start with the most obvious reason: We’re your neighbors!

SERVPRO of Eastern Niagara County is locally owned and operated, which means we live and work in the community with you. We know the ins and outs of our county and how to handle the unique needs we face here. That knowledge helps us provide exceptional construction services.

Want to learn more about what sets us apart as a construction vendor? Keep reading to get the details about our process.

We Act Fast


Many times when you need construction work done, it can’t wait. That’s definitely the case when you face home damage of some sort. Here at SERVPRO, we understand that and our 24/7 availability is our solution.

If you experience water damage, storm damage or fire damage, we’ll start by completing the restoration part of your project. This means mitigating the damage that was left behind—the pools of water or residual smoke, for example.

Once that’s done, we’ll get started on reconstructing your house, making it look “Like it never even happened.” We keep our timeline tight and sharp to get your house back to preloss condition fast.

We’re Thorough


When you partner with SERVPRO, we handle it all. Once you give us a call, we jump into action. We’ll first assess the damage you face, then create a project plan to restore and reconstruct your home.

When we say we handle it all, we mean it. We use specialized equipment to handle the initial problem, like that pool of water we mentioned—and our team goes to work to save as many of your belongings as possible, as well as the structure of your home.

Once we start the work, we don’t leave until you’re satisfied with the final product. We’re there from start to finish.

We Act on Your Behalf


We’ll also handle some of the aspects of a restoration and construction project that might befuddle the average homeowner. This includes obtaining appropriate construction permits, ensuring we’re adhering to all pertinent regulations and even working with your insurance provider to get your claim processed quickly and seamlessly.

We’re truly here to make the process easier on you, because you have enough on your plate.

Have a construction need? We’re here to help. Reach out to us today to get started! 

Fire Pit & Outdoor Fire Safety | SERVPRO of Eastern Niagara County

6/16/2023 (Permalink)

Close up shot of searing hot coals burning brightly on their undersides Fire pits can be dangerous. If your fire spreads outside its pit, call SERVPRO of Eastern Niagara County to restore your home to preloss condition.

Is there anything better than gathering outside with the family? Watching the kids play peacefully and hearing the crickets chirp and birds sing can be magic in and of itself, but add a fire pit or throw some burgers on the grill and you have a night where core memories are made.

Enjoying our outdoor space often includes an open flame, even if it’s just a few candles to set the mood (and deter the bugs). We may also need to use fire to keep our yards clear of debris, especially when the leaves start falling.

Any time you have an open flame outside, though, there is the potential for things to go very wrong very quickly. Fortunately, with a few precautions in place and a little extra planning, you can keep your home and your family safe from fire disasters.

Fire Pit Safety

Fire pits are a great way to create a common space to gather with your family in the exterior space of your home. Sitting around a fire evokes all the warm and fluffy good feelings you enjoy sharing with the people you love most, and marshmallows are always a welcome treat.

When they are not handled correctly, however, fire pits can turn dangerous quickly.

Fire pits should be placed at least 10 feet from any existing structures, and loose limbs, leaves and other debris should be cleared out before every use. Only use materials intended for burning in a fire pit, and never add accelerants to the flames. Avoid wearing loose clothing while you are near the fire pit, and make sure kiddos and pets can stay a safe distance away.

Always check local codes before adding a fire pit to your yard. Never leave a fire pit unattended, even if it means staying up well past your bedtime to ensure every red ember is extinguished.

Open Flame Safety

If a fire pit isn’t for you, there is a good chance you will still use some kind of open flame when you spend time outside. Candles and grills are common sources of both house and wildfires when they are not used appropriately.

Burn candles on a non-flammable surface, and if you are lighting any kind of torch-style candle, place it away from anything flammable and only use approved fuel sources. Never leave a hot grill unattended, and make sure you are cooking in an open space to prevent flames from reaching any overhangs as well as to avoid any fume inhalation.

If you plan to burn debris, always check for permit needs, burn bans and the weather. Skip open flames altogether when the wind is high or there hasn’t been rain in a while.

Enjoy every moment by staying fire-aware and preventing unnecessary fires in your outdoor living space.

Do you have fire or smoke damage in your home? Contact us for fast restoration.

Atlantic Hurricane Season 2022 Update

9/2/2022 (Permalink)

National Hurricane Center hurricane tracking image showing 3 storm systems that are being tracked in the Atlantic Ocean. SERVPRO Team Luzzi is available when storm damage to your property needs restoration. Call us 24/7

The 2022 Atlantic storm season has been unusually quiet. Up until now there have been only four named storms. The fourth tropical depression in the Atlantic, Tropical Storm Danielle, was just named. Danielle will not be a threat to land and will remain at sea. Meteorologists are currently monitoring two other storm system but conditions in Atlantic Ocean are not ideal for creating tropical depressions. While the Atlantic is warm enough to fuel hurricane activity, the conditions in the air are dry and dusty. This reduces the chance of tropical storms. It is likely that Earl, the fifth named storm for the season will form despite these conditions. Although it's too early to know the exact path of this storm system, it is moving west to northwest at a slow pace and looks likely to pass north the Caribbean islands. It is possible that some parts of the east coast could get affected by the storm if it continues its current trajectory. Therefore, we will be closely monitoring this storm to be ready for any unexpected events.

It is well-known fact that tropical storms in the last three decades have been more wet and caused more water damage than storms in the past. While there are many factors that can cause this devastation, scientists agree that climate change has been the most important factor in the rise of storm surge and rainfall seen in almost all of major storms.

Water damage restoration experts are prepared to handle any weather conditions. We can help you assess your property and provide preventative measures that will stop the damage from happening.

SERVPRO Water Damage and Construction Services

8/16/2022 (Permalink)

Drying equipment is setup in a crowded commercial space. SERVPRO Water Damage & Construction Services Help You Get To Pre-Loss Condition Faster. Call 24/7.

When residential and commercial spaces flood we are the team to call. Whether it is a broken hot water heater, or flooding from a natural disaster we can offer complete solutions to ensure your property is restored to it's preloss condition. We are different than your typical contractor because we are set up and able to respond quickly to water damage to minimize the damage to the structure and to the contents inside. In fact, we operate 24 hour a day so if further damage can be prevented we will be there to help quickly. This helps to save our customers time, money, and stress. Furthermore, we will work directly with your insurance provider so you can have peace of mind that all information needed is provided in a timely manner. We are recommended by insurance providers nationwide as a top restoration specialist for commercial and residential applications. 

Our customers are always happy to find out that after restoration and drying of the property is complete we are available to offer on-demand construction services. Our professional construction team will provide upfront, transparent pricing and begin immediately. We are able to provide a multitude of constructions services from complete reconstruction of your property, to flooring, drywall, cabinetry, moulding, painting and other constructions services.

If your commercial property or home in New York or souther New England is damaged by water call Team Luzzi. We are available and ready to help 24 hours a day to ensure a timely restoration.

Fire Damage Restoration Services

7/28/2022 (Permalink)

Drywall has been removed from a ceiling after a fire. SERVPRO fire damage restoration services are available for commercial & residential properties in your area. Call us now.

Fire damage repair services are available 24/7 for the simple fact that when response and clean-up of a fire is immediate, the easier and more likely it is to restore and repair the structure and the items inside. This is why SERVPRO's project managers arrive as soon as possible to review your property and offer you the most efficient path forward.

During these first hours after a fire has occurred and it is safe to reenter the property, we are prepared to begin removing items that can be cleaned and restored. Our ability to save items thought lost in a fire damage amazes many of our customers. Sometimes it is sentimental items, like clothing and photos, other times it is crucial items like electronics and documents that contain personal and important information. Our team is adept and restoring all of these items and also larger items like furniture and appliances.

Our team is also prepared to manage large properties damaged by fire such as retail properties, industrial properties, and entertain & government buildings. We have the ability to quickly scale up our operations and mange large projects like these.

If your home or commercial property is damage by fire, soot, smoke or water call us immediately. Our team is available to help clean up your property immediately and can provide on-demand construction services if needed.

The Quite Before The Tropical Storm Season

7/27/2022 (Permalink)

Houses and streets are flooded after a major storm. SERVPRO's Storm Team is available to help before and after a major storm event.

2022 has been one of the hottest summers on record, but so far, there has not been much hurricane activity in the Atlantic Ocean. Scientist have predicted this hurricane season to be an active one, but after a few early tropical systems we have seen very little activity in the last few weeks. Of course, this is typical for July and it does not mean we are out of the woods yet. 

It is important to pay attention to meteorologist and local officials when a tropical storm or hurricane warning is in effect. SERVPRO is available to help before and after a major storm event. We have helped manage properties in the northeast through all of the major storms to come through our area in the last two decades. In this capacity we have provided window/glass board up services, sandbag placement and flood preparation services, water removal and pump-out services, drying services, demolition, clean-up and construction. In other words, we are a one stop shop for storm restoration services.

We are prepared and ready for the next major storm that comes our way and will be there to help commercial and residential property owners if damage occurs.

If you live or own a commercial property in a flood prone area, call us today. We can review your property and prioritize our response if damage does occur. 

Fire Damage Restoration Services Near Niagara County

7/5/2022 (Permalink)

Images of a damaged wall after a fire. SERVPRO of Eastern Niagara County is available when fire damages your commercial property, call us 24/7.

When a fire damages a business property there are many factors that need to be considered in order to achieve a quick and successful recovery. First, it is essential to factor in the type of business location that has been affected. Retail locations such as supermarkets, restaurants, food storage, food supply, or food preparation facilities need to be treated differently than clothing retail stores or other facilities that produce non-perishable items. This is why contacting SERVPRO is the best call you can make when your commercial business property is damaged by fire.

We are the experts in fire restoration and clean-up services and provide 24/7 response to ensure we are able to be there when your property and business require our immediate attention. Your project manager will come prepared to scope your property and provide an immediate estimate for services. We will contact your insurance providers and provide them with all information needed to begin restoration immediately.

Once approved we will begin to block off damaged areas of your commercial property to avoid contamination/damage in areas where the property was not affected. If possible we will try to allow you to keep operations running partially. We will remove items that can be saved such as retail items, documents, electronics, and the like. We are able to restore most items that have not been directly affected by the fire.

Next, we will begin to clean up and restore the property. We will scale up production to match the size of the damage and to provide the correct amount of equipment to ensure all affected areas are being serviced simultaneously. Finally, we will provide construction services as needed to repair your property and get your business back up and running at 100%.

Disaster Restoration You Can Trust

6/28/2022 (Permalink)

A commercial property has been left neglected after a fire. SERVPRO Disaster Restoration services are second to none. Call us 24/7, we are here to help.

You are likely to feel anxious if you find yourself in a difficult situation and need to call a disaster restoration company. It is important to find a company that can quickly respond to your needs. Anything less will not be acceptable. SERVPRO is the best choice for property damage due to fire, flood, mold, storm or other natural disasters. We are trained to respond to client needs and take immediate action if necessary. Our team is ready for any kind of disaster. We can help with flooding or storm damage, and we can also restore damaged buildings. When it comes to disaster cleanup, management, and restoration, we can do it all.

We are also available to start construction services immediately after a disaster. This will help you speed up the process of rebuilding your property. We simplify the process by assisting you in the transition from repair to restoration and providing all necessary services to fully restore your property.

We hope you will not need our services in the near future. If you find yourself in a difficult situation and need a disaster restoration company to help, we are the best choice. We respond quickly to your needs and will provide an upfront, transparent and cost-effective restoration process.