Photo Gallery

Lockport Conference Room Needs Fast Water Damage Cleanup

Heavy rains brought a large amount of water damage into this Lockport conference room. SERVPRO technicians used extraction equipment and then set up multiple drying units around strategic points to dry both the floor and lower portion of the walls. 

SERVPRO Rescues Lockport Conference Room with Storm Damage

The Lockport conference room had a large amount of water damage from heavy rains. SERVPRO techs removed the water and set up drying equipment, leaving the conference room furnishings in place during the mitigation service.

Niagara Falls Basement Gets Serious Sewage Cleanup

A large amount of sewage-tainted water damage affected this Niagara Falls basement as seen in the photo, and the homeowner brought in SERVPRO. The techs used their extraction equipment in tandem with professional-grade biocide cleaners to remove the water safely. 

Amherst Office Needs Commercial Water Damage Cleanup by SERVPRO

This Amherst office is a mess due to commercial flood damage with portions of the ceiling falling on the floor. SERVPRO technicians have begun the mitigation actions and will be removing items to another area such as the filing cabinets and contents. 

Lockport Home Gets Extensive Fire Damage Remediation by SERVPRO

This Lockport property is a good example of where fire damage restoration services begin. The SERVPRO technicians note the shapes on the wall left behind by items exposed to smoke damage and the things with the potential for reuse through proprietary cleaning methods.

Attention to Detail in Amherst Mold Remediation

This basement in Amherst had mold damage signs after water damage occurred due to a sump pump failure and the homeowner brought in SERVPRO. The technicians have extensive training for safely mitigation any size mold infestation through the use of their advanced restoration techniques and professional equipment.

Lockport Water Damage in Basement

Sump pumps are a great feature to have in Lockport basements, however water damage can be the result when it fails to do its job. This basement had a large amount of water and items that needed to get packed out during the extraction and drying. 

Water Damage From a Sewage Backup in Lockport Home Needs Safe Handling by SERVPRO

Water damage with solid waste matter and contaminated water in a Lockport basement needs rapid cleanup as anything that absorbs the water needs disposal. SERVPRO techs bring the right equipment and professional cleaning solutions to return the basement to a sanitary standard for habitation.

Cold Weather is on its way

With winter approaching, it is critical to protect your home or business from the frigid temperatures.  Frozen pipes can be a large issue during the upcoming months.  When pipes break, water damage follows.  SERVPRO of Eastern Niagara County restores many homes and businesses from water damage caused by frozen pipes.  

Contact us at 716-694-7776 to learn more.

Hardwood affected by water

This home had hardwood that was affected by water damage.  The home suffered a lot of water damage due to a broken pipe.  Much of the house suffered water damage including this dinning room.

Wood floors are easy to dry if you have the right tools. SERVPRO of Eastern Niagara County has a system to dry out wood floors after a broken supply line or pipe break. The main key is to start the drying process as fast as possible. We respond 24/7 and quickly to get the job done!

SERVPRO of Eastern Niagara County is here to help you in your time of need . Give us a call at 716-694-7776.

October is Breast Cancer Awareness Month

October is passing quickly but remember, it is still Breast Cancer Awareness Month. One in EIGHT women will develop breast cancer in their lifetime. Early detection saves lives. Check often and encourage those you love to do the same! Celebrate this month by encouraging your loved ones to check often. Here's to supporting the fighters, admiring the survivors, honoring the taken- and never, ever giving up hope.

Kitchen Fire

The customer had experienced a fire in the home. The cause of the fire was due to stove being left on.  Always be sure to double check to make sure the stove and oven are off before leaving your home. 

SERVPRO provides both Residential and Commercial Services

SERVPRO of Eastern Niagara County was called to a local department store. 

SERVPRO of Eastern Niagara County provides clean up services to BOTH residential and commercial properties. 

Services we provide:
Fire & Water Damage Clean up
Mold Mitigation
Carpet/Upholstery/Air Duct Cleaning
Bio-hazard & Crime Scene
Deep Cleaning
Hoarder Home Clean out

Post Construction Clean up Services

Free Estimates Provided : 694-7776

Dry Mat System

Our crews were called into a home in Lockport, NY for a water loss. The costumers were very concerned about their hardwood floor in their bedroom.

The customer's water loss was due to a pipe burst. The Dry Mat System was set up by the crew. This System forces air into the hardwood to properly dry it out and prevent cupping of the wood. 

If you have had a water loss and have water damage to your flooring, give us a call !  There are ways to help eliminate the water. We service both residential and commercial properties. 

Call us at 716-694-7776

We are always here to help !

We're Here to Help

When the need arises for professional cleaning or emergency restoration services, SERVPRO of Eastern Niagara County has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Shut Off

Want to help prevent water damage in your home? Call SERVPRO at 716-694-7776 for a FREE Water and Gas Shutoff Tag! Know where to shut off the source to avoid large amount of water and damage to your home!

Mold in attic

Microbial growth needs three components to grow: organic materials, moisture, and heat. The crawlspace is subject to all three, making it vulnerable to mold growth, along with the location of the crawlspace.

We are here to HELP : SERVPRO of Eastern Niagara County 694-7776

For mold remediation services, call SERVPRO of Eastern Niagara County 


Sump Pump Failure can be caused by power loss

One of the most common causes of a sump pump failure is power outages.

With all the snow and wind storms we've been experiencing, it's very likely WNY will see a higher volume of power outages this season. When you have a sump pump failure due to a power outage, you are put at high risk for a basement flood when it rains or snows. You can prevent this from happening by purchasing a back up generator just for your sump pump that you can turn on manually when a power outage strikes.

If you don't have a back up generator and are now experience a flood due to sump pump failure, call us at SERVPRO of Eastern Niagara County today. We are open for emergency services 24 hours a day, 7 days a week and are Faster To Any Size Disaster.

(716) 694-7776

Pipes Burst

Winter is here , the fear of frozen and broken pipes are on the minds of many homeowners and maintenance people. These fears are a reality for many individuals who have faced severe damages in the past. When it comes to sudden disasters, it is all about response time. When a school or a manufacturer experiences extensive water damage, it has the ability to put them out of commission for an extended period of time. This is especially harmful to businesses as their profit is reliant on being open. 

If you need help NOW, call SERVPRO of Eastern Niagara County. We are available 24/7, 365 days a year. If the thought of dealing with your insurance provider has you stressed out even more, don't worry! We will work with your insurance company to help make everything run as smooth as possible. 

Mold in Crawlspace

SERVPRO responded to this home and found significant mold damage. There was mold damage in the crawlspace.  The team has the experience and professional cleaning equipment to assist in mold remediation in your home or business.  They quickly began cleaning and tear out of affected area to ensure it was safe. 


SERVPRO can respond to any mold emergency in your home or business.  The technicians are trained with special cleaning techniques and equipment used for clean up. The mold can grow quickly so it is important to ensure moisture and water is dry from the area. 

Broken Pipe

Our Crews arrived at a job where a pipe had burst in the wall . It caused damage in the ceiling in the room below. The ceiling was taken out and properly dried.  

Water damage in your Western New York home’s ceiling can cause discoloration from the dampness to a complete disintegration of the material. If this element remains wet for a few days, mold can begin to grow, which can be hazardous to the health of you and your family. That is why it is important to handle water damage in your ceiling right away. You need to get a hold of a professional water damage remediation company, like SERVPRO, who can properly repair the damage as well as dry out your home. 

Call us today for more information:716-694-7776

Basement Water Damage

Our crew was called to a water damage clean up as a result of a sump pump failure.  The water affected three rooms including the small closet with the sump pump. The water was properly extracted . Fans and dehumidifiers were set up to ensure the area was dried up. The customer was very happy with efficient work done and the quick dry time. 

There can be many possible causes of water damage lurking in your home. They can originate from many different sources, with varying intensities, danger levels, and reach of damage. Even a well-maintained residence can have unexpected water damage including, a leaky dishwasher or sink, broken pipe(s), an overflowing washing machine, an old leaky roof, flood or storm damage and foundation cracks. If you see signs that water damage is lurking in your home, SERVPRO of Eastern Niagara County always here to help!

Cooking Safely on Thanksgiving

Did you know that Thanksgiving is the busiest day of the year for fire departments when it comes to home fires involving cooking equipment? With more home cooks cooking larger meals than they are probably used to, the number of home fires involving cooking equipment spikes to nearly 4 times the daily average on Thanksgiving! Whether you plan to be in charge of the kitchen or are just helping out, be sure to follow important safety tips when preparing this year's Thanksgiving feast!

Vandalism Clean up

Seeing your building vandalized can be upsetting and leave you feeling clueless on how to begin the clean-up process. SERVPRO of Eastern Niagara County has your back and our highly specialized team can begin the clean-up and make it look like “it never even happened.”

Make sure that when your building is vandalized to contact the police. In Texas, any form of vandalism resulting in less than $100 in property damage requires the vandal to pay a fine. If the vandalism results in $750 to $2,500 in damage, the vandal could end up facing up to one year in prison and up pay up to $4,000 in fines.

Vandalism is a crime whether it was meant as a joke or done purposefully. Always know that you are not alone in the clean-up, and be sure to call SERVPRO of Eastern Niagara County to clean up any vandalism that occurs.

Don't Wait! Call us when you have water in your home!

Water damage is something that happens all too often. Whether it's a broken pipe, leaking faucet, or someone left the water running. Anything can happen, disaster can strike at any time. Will you be ready when it does? Don't hesitate, give us a call in the event you find water in your home and like the picture shows we will get on site and begin the water mitigation right away!

Eye Care Doctor Water Loss

Flood damage to this an Eye doctor’s office occurred when their sump pump failed. There was significant water damage to the walls as well as the standing water in the waiting room. Sophisticated instruments used by SERVPRO technicians detected that water damage had significantly penetrated the sub floor. We were forced to remove the carpet and padding to provide the appropriate drying to the subfloor. Our crews worked very hard to get the offices dried and dehumidified.  If flood or water damage puts your business on hold, call SERVPRO of Eastern Niagara County at 694-7776

Heavy Rains Expected

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Eastern Niagara County provides emergency restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster


Storm Damage

Unfortunately, basements are susceptible to flooding every time a strong storm hits. The intrusion of rain water is mostly from backyards flooding and sewer systems backing up. This water can damage walls and floors, destroy carpeting, ruin furniture, and lead to the possibility of mold. SERVPRO of Eastern Niagara County has over 30 years experience cleaning up water damages after storms have hit. We understand the necessary steps it takes to properly extract the water and dry out the affected areas before mold creeps in.

Mold Found After Water Main Break Floods Office in Eastern Niagara County

Mold Found After Water Main Break Floods Office in Eastern Niagara County

Several weeks passed before an empty office was checked after a water main break happened in the area affecting the crawlspace blow. 

If you suspect a mold problem, call SERVPRO of Eastern Niagara County 716-694-7776

Mold Mitigation in a residential or commercial property

Any home or commercial property can quickly become infested with mold, if a source of water is present. Mold can spread throughout a property quickly. Since mold can produce allergens and irritants, you should call us to inspect your business or home if you suspect you have a mold problem. If mold is found, SERVPRO has the training, equipment, and expertise to remediate your mold infestation.


You never know when disaster will strike your business or commercial property. Protecting your assests and being ready for any disaster is as easy as making one phone call 716-694-7776


If you suspect that your home or business has a mold problem, SERVPRO Professionals can inspect and assess your property. If mold is found, we have the training, equipment, and expertise to handle the situation. Mold doesn't stand a chance

Water affects basement

This is a photo of our crews drying out a ceiling affected by water which damaged many of the customers belongings. The water damage came from the kitchen sink, it affected the kitchen and the ceiling in the basement.

We are here to help : 694-7776

Water Damage in Buffalo, NY

This is a photo of our crews drying out a ceiling affected by water. The water damage came from the kitchen sink, it affected the linoleum flooring in the kitchen and the ceiling in the basement ceiling below. 

Fire Extinguisher Powder in a Fire Damage

Fire extinguisher powder is non-toxic, it is not entirely safe. The chemicals used are considered appropriate for home use, but you should take precautions to avoid touching or inhaling too much of the powder. After a fire, the residue left by a fire extinguisher needs to be cleaned up. If you have sustained even a minor fire contact our office immediately at 716-694-7776 to begin the cleanup process.

What does a dehumidifier do?

A dehumidifier is essentially a refrigerator that forgot to get fully dressed. Really. The basic mechanical function of a dehumidifier is the same as a refrigerator. Compression and expansion of a gas is used to lower the temperature of metal coils to freezing temperatures.

However, instead of the cooling action being directed into a closed box, a dehumidifier is designed to blow warm moist room air over these cold coils. The moisture in the room air condenses on the coils to become liquid water. The water then drips into a drip collection pan, or to a drain. The room air, now freed of much of its moisture, returns to the room slightly warmer than it was.

Winter Weather Alert !

Winter is on its way .  This week we are expecting heavy snow creating accumulation and blizzard like conditions.  Please take caution on the roads and in your home.

Fire Extinguisher Clean up

Fire Extinguisher Clean up

There are times a homeowner or business owner is forced to use a fire extinguisher.  When it comes time for the clean up you should call in the professionals at SERVPRO of Eastern Niagara County to handle the job. The dry chemical will get all over the place and it can be overwhelming to take on personally, we are trained in environmental safety and will make sure the job is complete. At this job we used the HEPA Vacuum to clear the air, as well as the floor, shelves and furniture. The room that would have taken days to clean and sanitize took less than 4 hours.

Toilet Tank Loss

Nothing is worse than the experience of a leaky toilet. Chances are pretty good that you will deal with a cracked or broken toilet tank at least once in your life time.

There are many reasons why your toilet tank may break, but generally it is due from age. As a toilet gets older, it becomes more prone to cracking.

If you suffer a water loss from your toilet contact SERVPRO of Eastern Niagara County at 716-694-7776 and let us help. 

Chamber of The Tonawandas

Our Sales Marketing Manager , Reanna, and her son attended the Pizza Fest hosted by the Chamber of Commerce of the Tonawandas. It was a great town event with Delicious food! 

Hot Water Tank

Most often homeowners aren't aware that a hot water heater is about to fail. Most time you are met with water running out from under your foundation, or garage.

If you have suffered a hot water tank loss, call SERVPRO of Eastern Niagara County at 716-694-7776 to assist with your water clean up.

Mold in Bathrooms

Dealing With Mold
If you find that you have a mold issue in your bathroom, do not attempt to handle it yourself. Disturbing the mold may facilitate its spread and contaminate other areas of your home or business that can be prevented. Spreading and cross contaminating your home or business could end up costing more money in the long run. Instead, turn to the professionals at SERVPRO of Eastern Niagara County. Our technicians have the training, specialized equipment, and protective gear to address mold damage. They can inspect the area, identify the source of moisture, contain the mold, remove it, properly cleanse your belongings and restore your home or business to a healthy environment.

Mold in Basement

SERVPRO of Eastern Niagara County performed mold remediation services in this home. This particular picture is the growth that was present in the basement . The homeowner had a water leak that he didn't know about until he saw the mold growth.

Nicotine Smoke Damage

When years of smoking has been done in a home it can leave behind a heavy odor and smoke damage. We are here to make it, "Like it never even happened®" with cleaning and deodorization.

Hotel Fire Damage

Our crews were on the scene if a electrical fire in a motel with very heavy soot.  We had to remove the sink and vanity.  We also deep cleaned the entire room to prep for painting . 

Air Movers

An important piece of equipment for professional water damage restoration is the air mover. An air mover is specifically designed and engineered to deliver a high volume of airflow over and under surfaces to expedite the drying process. They dry wet surfaces by causing increased evaporation due to air movement and are vital in avoiding prolonged drying time, the number one reason for extensive damage in water damage situations. Increased airflow also inhibits the growth of microorganisms.

SERVPRO of Eastern Niagara County leader in smoke, fire, water and mold cleanup and restoration. We are an IICRC certified firm available 24/7 to meet any disaster in your home or business. We are here for you!

Pictured : Air movers drying a structure in Niagara Falls, NY . The increased air flow helps facilitate drying time and lessening the chances for further damage.


We use dehumidifiers as one piece of equipment during our balanced drying system we use when we are cleaning up after a water loss.  Dehumidification helps to minimize secondary damages.  Dehumidifiers alone are not the only piece of equipment we use. These units are used to capture evaporated moisture in the air. We have to get the moisture out of the material and we use air movers and energy to get the water to evaporate.  Once evaporated the vapor can be removed from the air with a dehumidifier.  "Dehumidifiers are a sealed refrigeration system with defrost mechanism, fan, and water collection system.  The dehumidifier removes energy from the incoming air, then returns this energy as sensible heat to the exiting air.  During this energy removal process, water vapor condenses on the evaporator (cool) coil and is collected." - From Disaster Academy Training Manual

Winter Storm Stella

Winter Storm Stella blasted Western New York on Tuesday and Wednesday , providing much of the region with its biggest snowfall of the winter.  If your residential or commercial property has suffered from water damage from this storm, please give us a call at 716-694-7776.

SERVPRO has a 1-4-8 Service Response Rule:

1- Within one hour from the notice of loss, a SERVPRO Professional will contact you to arrange for service.
4- Within four hours of loss notification, a SERVPRO Professional will be on-site to start mitigation services (if necessary).
8- Within eight business hours of on-site arrival a verbal briefing of the scope will be communicated to the appropriate person.
We will Respond to your emergency needs quickly and Ready for whatever happens.

Pipe Burst

SERVPRO of ENC was called to a office/warehouse with a busted pipe. The crew properly cleaned and dried the area up.  The company was happy on how the crew quickly resolved the situation.  

Bowling Alley Fire

SERVPRO was called to a fire in a well known bowling alley in Niagara Falls, NY.  The kitchen was in the fire and created  fire and heavy smoke damage. The SERVPRO team did an amazing job.  The owner was very happy with the service that was performed.  

Salon Clean up

Our Crews were called to a beauty salon in  Amherst, NY.  The washing machine was clogged and had leaked. Our crews came in and extracting the water and set up air movers and dehumidifiers to properly dry out the business. Great job team! 

Mold in Kitchen Drawer

Our crews were called to a home with mold in the kitchen drawers.  We properly mitigated and cleaned the affected areas. Mold spores present several potential health hazards making it imperative to remove mold infestations as quickly as possible. If you discover mold damage at your home or place of business, call SERVPRO of Eastern Niagara County (716) 694-7776

Warehouse Clean-Up

Our crews were called to clean up a warehouse before a grand re-opening. The warehouse was approximately 100,000 square feet. Our team cleaned the floors, guardrails, steps, office space, windows and some equipment. The conditions in the warehouse were extremely hot at times and temperatures reached 120 degrees Fahrenheit. We were very proud of our employees for doing a wonderful job especially under extreme heat conditions. The company was very pleased with the work that was completed.

Hurricane Sandy

Our crews were called to Toms River, NJ for cleanup of the aftermath due to Hurricane Sandy. We spent many hours per day demoing residence of New Jersey homes. We also sprayed many homes with antimicrobial to help combat mold in crawl spaces.

Training Center

Our crews were called to a water loss job. A individual threw a football and broke a sprinkler head causing excessive flooding. The owner needed us immediately to extract the water from the astroturf so that he could get the business re opened. We extracted the water using a weighted extractor and also installed a few air movers to dry it up quicker. He was able reopen again at 3 P.M. that day. The customer was very pleased with the job.


This pictures captures a heater that was placed in a customers home . This home was effected by a house fire. The heater was used to provide emergency temporary heat. The customers were very happy and warm.

Celing Clean up

Robin, a crew member at SERVPRO ENC, is cleaning the ceiling after a home fire. She was using a magic scrubbing sponge to remove the debris and damage from the area. The owner was very happy that we were able to clean the soot from the ceiling. We make disasters " Like it never even happened".

Clean up

Our SERVPRO crew members are seen cleaning stains on the ceiling and walls of a school gym. They were up working on a scaffold approximately 20 feet in the air. Our crews did a wonderful job. A note from the customer : " Just a quick note to say thank you- Michelle , Robin and PJ were excellent ! Worth every penny!"

Great Job Team

Water Damage

Our Crew member is installing tension polls for containment barrier. The house suffered water damage.The polls keep the plastic sheeting from falling down and prevents cross contamination.

Water Damaged Ceiling

This homes basement was effected by a pipe bursting , The water loss effected the basement ceiling and floors. Our crews have been using dehumidifiers and air movers to help dry up the area. The flooring has been damage too and may need to be taken out in the future.

Ohio Elementary Field Day

SERVPRO of ENC was one of the sponsors for the Ohio School Field Day on Friday , June 10th. The children had lunch served to them and played many carnival games. It great was a great time.

"Thank a Vet"

SERVPRO ENC particiapated in the Erie County Clerk's Office : Thank a Vet Program.  The Vets can register for their "Thank A Vet" ID photo program by going to the Erie County Clerks Office .  The program provides the Vets with discounts to local businesses.  We are very thankful to the men and women of our Country who have given so much to help preserve the freedoms we all enjoy.

Lockport Fires

SEVRPRO of ENC has been out on the scene of the devastating fires in Lockport, NY.  We have been helping many families get their lives back together.  There has been many homes with smoke damage and odor.  The residents of the neighborhood were very happy to have our crew out to help restore their lives. 

SERVPRO Enc Helps out

Our crews at SERVPRO ENC stepped in to help lend a hand in our community to a local shop that cares for baby kittens and stray cats !

"Huge Thank you to SERVPRO of Eastern Niagara County! We had a kitten virus that we needed to clean up and they came out immediately to help us and were so kind to donate their service to the kittens! They were so professional and did an amazing job! I'd highly recommend you use them for any of your carpet cleanings, duct cleaning or emergency clean up needs. We are so blessed to have a business like that in our community!"